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Training and Resources

Enterprise Messaging (EM) provides email, calendaring, spam filtering and mobile device services to the academic and administrative campus community. Additionally, EM recognizes the unique operational needs of each department and provides cooperatively developed hands-on training to meet specific departmental needs. End users and IT personnel are encouraged to take advantage of the links provided on this Training Resources page.

Enterprise Messaging

Attachment Blocking
EM Service Level Agreement (SLA)
EM Infrastructure
EM Services

Client Configuration and Setup

How to Access your Mailbox Remotely
Configuring Microsoft Outlook 2003 for EM
Configuring POP3 in Outlook for EM
Configuring IMAP in Outlook for EM
Configuring Shared Mailbox Profiles in Outlook
Configuring Thunderbird for Exchange 2007
Configuring RPC over HTTP for Outlook 2003
Configuring for Outlook 2007
Configuring RPC over HTTP for Outlook 2007
Configuring for Outlook 2010*UPDATED*
Configuring Oulook Anywhere for Outlook 2010*UPDATED*
Entourage 2008 Web Services Configuration
Snow Leopard/Mac Mail Configuration
Configuring Entourage 2004 for EM
Configuring MAC Mail for EM

Outlook Web Access

How to login to OWA
Changing your EM Password in Exchange 2007
How to Recover Permanently Deleted Items in OWA
Out of Office Setup for OWA
How to Access a Shared Calendar in OWA

Exchange 2010

New User Features in Exchange 2010
Updating Client Configuration when migrating to Exchange 2010
Reconfiguring your Outlook 2003 RPC Over HTTP profile for Exchange 2010
Mac Mail Lion/Snow Leopard Reconfiguration for Exchange 2010
Reconfiguring ActiveSync on Android OS devices to connect to Exchange 2010

Outlook Mailbox

Guide to Outlook Logon
How to Recover Permanently Deleted Items in Outlook
Global Address List (GAL)
Out of Office Setup
Configuring Shared Mailbox Profiles in Outlook
Accessing a Shared Email Account
Adding a Delegate to the Outlook Mailbox
Viewing Public Folders in Outlook

Outlook Calendar

Sharing and Viewing Calendars (Printable Version)
Delegating Outlook Calendar Permissions
Free/Busy Options (WMV) (MOV)

Handheld Configuration

Exchange Active Sync Configuration for iPhone 3.0 and above
Exchange Active Sync Configuration for Android and other devices
Connecting your Blackberry to EM via IMAP (Anderson Student Configuration)
Connecting your iPhone to EM via Imap (Anderson Student Configuration)

Enterprise Vault

Evault General Training - New
Video: Restore an Archived Item
Video: Search Archive Explorer
Enterprise Vault Overview
Outlook EVault Online Tutorial
EVault User Guide for Windows using Outlook (11x17 Printing) *UPDATED*
EVault User Guide for Windows using Outlook 2010 (11x17 Printing) *UPDATED*
EVault Quick Reference Guide for MAC Users*UPDATED*
Enterprise Vault Client Toolbar Version 9.2 for Outlook (Installation File)*UPDATED*
Enterprise Vault Client Toolbar Version 9.2 for MAC (Installation File)*UPDATED*

User-Managed Barracuda
Barracuda Online Tutorial
Barracuda General Training
Barracuda User Guide (11x17 Printing)*UPDATED*

User-Managed Proofpoint
ProofPoint User-Managed Spam Training
ProofPoint Online Tutorial
User-Managed ProofPoint Guide (8.5x14 dbl-sided)*UPDATED*

Lync 2010

How to find and add a contact
How to make a call (video)
How to make a call (article)
How to Share a Power Point Presentation
How to share your Desktop
How to Send an IM
How to Schedule an Online Meeting or Conference Call
How to Customize Meeting Access and Presenter Options
How to Share your Screen
How to Configure Lync for Windows*UPDATED*
How to Configure Lync for Mac*UPDATED*