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Training and Resources
Enterprise Messaging (EM) provides email, calendaring, spam filtering and mobile device services to the academic and administrative campus community. Additionally, EM recognizes the unique operational needs of each department and provides cooperatively developed hands-on training to meet specific departmental needs. End users and IT personnel are encouraged to take advantage of the links provided on this Training Resources page.

Enterprise Messaging

Attachment Blocking
EM Service Level Agreement (SLA)
EM Infrastructure
EM Services

Client Configuration and Setup

How to Access your Mailbox Remotely
Configuring Entourage 2004 for EM
Configuring MAC Mail for EM
Configuring Microsoft Outlook for EM
Configuring POP3 in Outlook for EM
Configuring IMAP in Outlook for EM
Configuring Shared Mailbox Profiles in Outlook
Configuring Thunderbird for EM
Configuring RPC over HTTP for Outlook 2003
Configuring RPC over HTTP for Outlook 2007

Outlook Web Access

How to login to OWA
Changing your EM Password
How to Recover Permanently Deleted Items in OWA
Out of Office Setup for OWA
How to Access a Shared Calendar in OWA

Outlook Mailbox

Guide to Outlook Logon
Confirming Outlook is Online
Changing your EM Password
How to Recover Permanently Deleted Items in Outlook
Global Address List (GAL)
Out of Office Setup
Configuring Shared Mailbox Profiles in Outlook
Accessing a Shared Email Account
Adding a Delegate to the Outlook Mailbox
Viewing Public Folders in Outlook
Outlook 2007 Tutorial (PDF)

Outlook Calendar

Sharing and Viewing Calendars (Printable Version)
Viewing Shared Calendars (WMV) (MOV)
Delegating Outlook Calendar Permissions
Scheduling a Resource in the Calendar (WMV) (MOV)
Free/Busy Options (WMV) (MOV)
Creating and Viewing Group Resource Calendars (WMV) (MOV)
Adding 2009 Campus Holidays to Outlook

Enterprise Vault

Enterprise Vault Overview
Outlook EV Online Tutorial
Enterprise Vault Quick Reference Guide for Windows Users (11x17 Double-Sided Printing)
Enterprise Vault Quick Reference Guide for Windows Users (screen view)
EVault Quick Reference Guide for MAC Users
Enterprise Vault Client Toolbar Version 8.0 SP2 (Installation File)

Spam Handling

EM-Managed and User-Managed Barracuda Anti-Spam Information
User-Managed Barracuda Anti-Spam General Training
User-Managed ProofPoint Anti-Spam General Training
User-Managed Barracuda Quick Reference Guide (11x17 Double-Sided Printing)

Creating an NDR Spam Filter in Outlook

Entourage

How to Login to Entourage 2004
EM using Entourage
Configuring Entourage 2004 for EM
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